HOW MIGHT WE?
The Axonify Prompt.
How might we integrate a communications solution
into the Axonify experience and which fits into
the frontline retail workers’ workflow in a way that
is effective, non-distracting, and supportive of
their learning needs?
My group and I wanted to provide a fully fleshed out solution for Axonify, and we knew that in order to do that we needed to understand the user better than anyone. This meant creating profiles and journey maps in order to really understand who we were designing for.
The result was the creation of a functional prototype that was able to create a self sustaining learning environment and communication platform for retail and service workers to access, while staying strong with Axonify's theme of continuous learning.